COVID-19 Updates

In accordance with the St. Louis city-wide recommendations during the COVID-19 pandemic, The Sheldon staff is continuing to work mainly from home, but a full time receptionist is on site to help get you the information you need at 314.533.9900.

Our dedicated staff is also available via phone or email. Please contact us or call 314.533.9900 for any questions or concerns.

Scroll to see the most updated list of concert reschedules and cancellations as well as health and safety guidelines for concerts and gallery exhibits. 

Thank you for your continued support. Stay well, and we will see you soon at The Sheldon.

Health and Safety Guidelines

The health and safety of our guests, staff, artists and volunteers is our top priority.

As The Sheldon continues to monitor the regulations and recommendations set forth by the Centers for Disease Control and Prevention (CDC) and the City of St. Louis regarding the COVID-19 outbreak, the following practices will be in place to ensure the health and wellness of The Sheldon’s patrons, artists and staff while attending concerts or gallery exhibits.

By attending an event at The Sheldon, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present. By entering The Sheldon, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold the Sheldon Arts Foundation, or any of their affiliates, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury.

Visitor Experience and Arrival:

 

  • All staff and visitors age 9 and older will be required to wear masks throughout the performance or while visiting the galleries; masks for visitors between the ages of 2 and 8 are encouraged. Masks will be provided for those who do not have one.
  • Guests will be allowed to remove or lower their                   masks/face coverings only when actively drinking. Masks MUST remain on throughout a performance or while viewing the galleries.
  • Upon arrival, all guests will undergo temperature checks and will affirm basic wellness on the day of their visit, including confirmation that:
    •  They have not come into contact with, been exposed to, or been quarantined with anyone or is suspected of being exposed to COVID-19 in the past two weeks.
    • They are not experiencing symptoms of cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat or loss of taste or smell.
  • Visitors who do not feel well on the day of their visit, or register a temperature of 100.4 degrees or higher during the temperature check, will not be admitted and their ticket cost will be refunded.
  • Capacity for concert events will be capped at 122 guests (about 17% of full 732 capacity).
  • Capacity for galleries will be less than 25%
  • All concert seating will be assigned in pods of up to four people. Groupings must be from the same household or quarantine group.
  • Seating groups will be spaced at least 6 feet apart, and guests will be distanced at least 12 feet from the performers on stage.
  • Concert tickets will be sold online or via phone through MetroTix, and on a limited basis on the night of show if capacity allows.
  • On-site box office and gallery welcome desk will be fitted with a plexiglass barrier.
  • Concert Hall doors will open one hour before each show and seating will begin immediately.
  • No gathering will be allowed in public spaces such as the lobby, bar area and box office.
  • Dedicated entrance and exit routes will be designated for, and communicated to, ticket buyers. To enter the hall, both the Emerson entrance and orchestra left exterior entrances will be open. Guests assigned to the right or center-right sections, and those with accessibility issues, will be instructed to enter through the street-level Emerson Galleries Building. Guests assigned to the left and center-left sections will be instructed to enter through the main concert hall building, up the stairs that lead directly into the box office lobby and orchestra left entrance.
  • Signage and an outdoor attendant will ensure that guests enter through the correct entrance.
  •  Shows will be limited to one set with no intermission.
  • Tickets will be accounted for via contactless scanners, operated by volunteer ushers who will be required to wear masks and face shields.
  • All bar sales will be limited to credit card payments only. No cash or check payments will be accepted. A plexiglass barrier will separate guests from staff.
  • Restroom capacity will be limited to 5 people per room.
  • Elevator capacity will be limited to 3 persons for our large freight elevator and 2 for our regular sized elevator. Capacity signs are listed both inside and outside of each. Guests will also be encouraged to bypass the elevators and take stairs if they are able.
  • All interior doors will be propped open, including restrooms, where able.
  • Social distancing will be encouraged with signage throughout The Sheldon. Floor markings will be used in high traffic areas such as restrooms and bar.
  • No VIP or Meet & Greets will take place.
  • No coat check will be available.
  • Water fountains and public spaces not in use will be cordoned off from public access.

Staff, Musician & Vendor Guidelines:

 

  • Musicians and artist teams will be required to follow COVID-19 safety procedures and protocols at all times, including using proper PPE at all times unless performing.
  • Artists will be spaced at least 6 feet apart from each other, if not from the same household/quarantine group. Musicians will be spaced at least 12 feet from the nearest guest seating.
  • All staff (including volunteer ushers) and vendors must clear the City of St. Louis “Health Question Checklist” and have a temperature check before they enter the building. If a temperature of 100.4 or over is registered, that person will not be allowed entry to the facility.
  • Sheldon staff will be trained in safety and sanitation procedures.
  • All staff will be required to wear masks when inside the building and in public spaces including inside the concert hall. PPE will be available to staff members who do not provide their own.

Cleaning and Sanitation:

 

  • Enhanced cleaning and sanitation procedures will be in place throughout public areas, including frequent sanitation of credit card terminals, hard surfaces such as table tops and counters, light switches, elevator buttons, bathroom faucets, sinks, toilets, door handles and push/pull bars, etc.
  • HVAC system will turn over air inside concert hall every 9 minutes.
  • Hand sanitizing stations with at least 70% alcohol formulas will be located throughout The Sheldon, including at arrival stations, box office, at the bar and in staff work areas.
  • Increased cleaning during all events using CDC approved cleansers.

Concert Postponement + Cancellation Updates

Thank you to all of our wonderful patrons who have been so supportive of us over these past months.

Here are the latest updates on our cancelled or postponed events:

Sheldon Art Galleries: “Golf the Galleries” RESCHEDULED to open July 3!

SFJAZZ Collective, March 14: Cancelled. Refunds will be automatically applied.

Coffee Concerts: Ian Walsh and Kevin Buckley, March 17 & 18: Cancelled. Ticket buyers may request a refund at point of purchase, or donate their tickets to The Sheldon.

Wendy Gordon, March 17: Cancelled. Ticket buyers may request a refund at the original point of purchase.

Welcome to Night Vale, March 20: RESCHEDULED to May 21, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

STL Rebel Con, March 21 and 22: Postponed. Ticket buyers should retain their tickets; they will be honored for the new date.

Chamber Music Society of St. Louis, March 23 and 24: Postponed. Ticket buyers should retain their tickets; they will be honored for the new date.

BANFF Film Festival, March 25 and 26: Cancelled. Tickets will be automatically refunded.

Trey Kennedy, March 27: RESCHEDULED to May 22, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

The Sheldon Gala with Renée Elise Goldsberry, March 28: Cancelled. Ticket buyers have the option to request a refund or donate their tickets back to The Sheldon though May 8.

David Halen, Violin, April 1: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

An Evening Honoring Military Veterans, April 3: Cancelled. Tickets will be automatically refunded.

Brothers Lazaroff, April 4: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

The Steeldrivers, April 4: RESCHEDULED to May 8, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

John Pizzarelli, April 18: RESCHEDULED to February 21, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Miss Jubilee and the Yas Yas Boys, April 21 and 22: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

Asleep at the Wheel, April 24: RESCHEDULED to June 11, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Tionol, April 25: Cancelled. Ticket buyers will be automatically refunded.

Bjorn Ranheim, Cello, April 29: RESCHEDULED to March 17, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Sheldon Speakeasy, May 1: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

Peter Yarrow and Noel Paul Stookey, May 2: RESCHEDULED to September 17, 2021! Ticket buyers should retain their tickets; they will be honored for the new date.

Einav Yarden, May 6: RESCHEDULED to March 23, 2021. Ticket buyers should retain their tickets – they will be honored for the new date.

Matinee Concert: The 442s, May 9: RESCHEDULED to November 7, 2020. Ticket buyers should retain their tickets; they will be honored for the new date.

Noam Pikelny and Andrew Marlin, May 9: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

Celebrating Al Jarreau, May 10: RESCHEDULED to February 14, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Chamber Music Society of St. Louis, May 11: Postponed. Ticket buyers should retain their tickets; they will be honored for the new date.

Alarm Will Sound, May 15: Cancelled. Ticket buyers may request a refund at point of purchase or donate their tickets to The Sheldon.

Chamber Music Project – St. Louis, May 19: Cancelled. Tickets will be automatically refunded.

Neko Case, June 26, 2020: RESCHEDULED to June 27, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Clannad, September 10, 2020: RESCHEDULED to September 15, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.n

Tommy Emmanuel, September 17 & 18, 2020: RESCHEDULED to July 9 & 10, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Paula Poundstone, September 25, 2020: RESCHEDULED to August 13, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Southern Journey featuring Dom Flemons, October 9, 2020: RESCHEDULED to May 14, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Coffee Concert: Erin Bode, October 13 and 14, 2020: RESCHEDULED to May 11 and 12, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Pat Metheny, October 17, 2020: Cancelled. Ticket buyers will be contacted with options.

Flamenco Vivo – Carlota Santana, October 21, 2020: RESCHEDULED to March 31, 2021.Ticket buyers should retain their tickets; they will be honored for the new date.

Yonder Mountain String Band, October 28, 2020: RESCHEDULED to February 27, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Count Basie Orchestra, November 6, 2020: Cancelled. Ticket buyers will be contacted with options.

Coffee Concert: Dean Christopher: A Tribute to Dean Martin, November 10 and 11, 2020: RESCHEDULED to February 16 and 17, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Todd Snider, November 20, 2020: RESCHEDULED to June 2, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

Coffee Concert: Winter Wonderland, December 8 and 9, 2020: RESCHEDULED as “Zoe Vonder Haar and Friends” to June 8 and 9, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

A John Waters Christmas, December 14, 2020RESCHEDULED to December 13, 2021. Ticket buyers should retain their tickets; they will be honored for the new date.

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